Please reach us at jvdastudioart@gmail.com if you cannot find an answer to your question.
We ship across Canada, USA & Internationally. Shipping rates and packaging methods vary depending on the size, weight, medium & destination of the artwork. Original artwork, shipped by the artist, is generally duty & tax free. However, depending on the country, there maybe exceptions.
if you would like a shipping quote, please provide us with your complete shipping address and the art of interest so we can determine the safest and most cost effective option for you.
For online purchases, we will determine the custom shipping rate and a link to process the shipping payment during check-out
We examine all returns on a case-by-case basis in order to determine who is responsible for paying all costs (shipping and customs) required to deliver the artwork back to the Artist. Generally, if we determine that the artwork was accurately described on our site (in terms of size, materials used, weight, etc.) and the collector is returning it as a result of buyer’s remorse, then the collector is held responsible for return cost of the art.
If important information about the work was not disclosed or inaccurate, or if the artwork was damaged as a result of poor packaging, the collector will not be responsible for shipping costs.
Yes! Locally, we allow all large works to go out ‘on approval’ for 48 hours so you can get a feel for them in your space before purchasing.
Yes…we are receptive to this request…contact us and let’s talk.
Yes we offer gift certificates.
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